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FAQ.


1.      General Questions.

 

1.1. What is Dollar Play LTD! doing?

Dollar Play LTD! is engaged in creating of mobile applications (games, programs, widgets and etc.). Detailed information about our company you may read by visiting our Home page.

1.2. How long are you engaged in this business?

Dollar Play LTD! is engaged in creating of mobile applications since 2016, i.e. for 4 years.

1.3. What is the difference between your project and other similar projects?

First of all, we differ by our guarantees of preservations of funds of our investors. Detailed information about our guarantees you may read by visiting our Guarantee page.

1.4. How can I become an investor and get profit in your project?

You need to do several simple steps to become an investor for Dollar Play LTD! and to get a profit: to register at the Company’s site and to make deposit in your personal account.

1.5. Can I open several accounts in your project?

Every investor has the right to have only one account in our project.

1.6. I have had additional questions concerning the project, what shall I do?

If you have some additional questions under the project please contact our support service by leaving your message at the Contact page.

 

2.      Financial Questions.

 

2.1. How can I open a deposit?

To open a deposit in our project you need to enter your personal account by using your login and password, choose item Create a deposit, fill in required fields and passing to the site of payment system to pay it.

2.2. How long after opening a deposit it will appear in my account? 

All operations on recharge the account in the project are automatic, i.e. you will see your deposit in your account as soon as you pay it.

2.3. What payment systems do you accept for payment?

We accept PerfectMoney, Payeer, Bitcoin, Ethereum and Litecoin for payment.

2.4. Is a profit accrued 7 days a week?

Yes

2.5. How much time does withdraw of funds from the project take?

Withdraw of funds from the project takes up to 48 hours from the moment of making an application for withdraw. It is to be also noticed that the funds are withdrawn 7 days a week, i.e. every day.

2.6. Can I open several deposits in the project?

You have the right to open unlimited quantity of deposits for any investment plan.

2.7. Do you charge any commission when withdrew the funds from the project?

We do not charge any commission when withdrew the funds from the project.

2.8. How can I calculate a profit on the investment plan?

To calculate your profit on one of five investment plans please use a calculator at Main page of our website.

 

3.      Referral Program.

 

3.1. Is referral program used in your project?

Yes, it is. You will get 6% of each deposit of your referrals.

3.2. How can I withdraw referral commission?

You can withdraw referral compensation as soon as it is accepted on your balance.

3.3. Can I withdraw referral commission to any payment system?

You may withdraw referral commission only to the payment system from which the deposit was made by your referral.

3.4. Where can I find my referral link?

Your referral link is in the account in section Your Referrals.

3.5. What methods can I use to invite referrals to the project?

You have the right to use any methods for promotion of your referral link except SPAM.

 

4.      Technical Questions.

 

4.1. My account is hacked, what shall I do?

Please contact our support service by using a feedback on the page of Contacts.

4.2. Can I change my e-mail, e-wallet or password?

You can change only your password in your account. Because of your safety and preservation of your funds you can change your e-mail or a number of your e-wallet only through the support service.

4.3. I forgot my password, what shall I do?

Use a password recovery form. A new password will be send to your mailbox indicated when registered in the project.

 



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